PRIVACY POLICY — METIERLY SERVICES

Last Updated: October 2025

Metierly Services is the trade name of Jeffyson Geneus, the legal owner operating as a Sole Proprietorship registered in France under SIREN 879 974 913. Our business address is 11 Rue Eugène d’Hallendre, 59110 La Madeleine, France. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or use our platform and services.

1. Information We Collect

When you interact with our website or services, we may collect personal information such as your name, email address, phone number, business details and billing information. This information is collected when you voluntarily provide it through forms, account creation or communication with us.

We also collect data generated through your use of the platform, including customer contacts you upload, messages you send, appointment details, website content, automation workflows, files, analytics data and usage logs. Technical information such as IP address, device type, browser type, session activity and cookies may also be collected to secure and improve the Service.

2. How We Use Your Information

We use your information to identify you, provide our services, maintain your account, deliver communication tools such as SMS and email, process payments, answer your questions, improve platform functionality and comply with regulatory requirements. Your personal information is not sold or traded with third parties.

3. Messaging and Mobile Information

If you use our SMS services, we process message content, phone numbers, delivery details, opt-in and opt-out records. This information is required for A2P 10DLC compliance, messaging functionality and carrier regulations.

Mobile information, including text messaging originator opt-in data and consent, will never be shared with third parties or affiliates for marketing or promotional purposes.
It is used solely to deliver the messaging services you request.

Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.
To request help, reply HELP.

Consent to receive SMS messages is not a condition of purchase.

4. Go High Level as Data Processor

Our platform operates using Go High Level (“GHL”), which processes and stores your CRM data, websites, funnels, messages and related user content on our behalf. Your data is hosted on secure servers located in the United States. Go High Level follows industry-standard privacy and security practices and does not use your data for its own purposes.

5. Information Sharing

We only share your personal information when necessary to provide essential business functions. This includes trusted service providers such as Stripe for payment processing and Go High Level for platform infrastructure. These providers are contractually required to protect your information and use it only for the purposes of delivering the Service.

We may also disclose information if required by law, to comply with legal processes, or to protect our rights, safety or that of our users.

We do not sell, rent or transfer personal information to unrelated third parties.

6. Legal Basis and Rights

Depending on your location, you may request access to the information we hold about you, request corrections, deletion, restriction of processing or the export of your data. You may also object to certain uses of your data. You may make these requests by contacting us at [email protected].

7. Data Security

We take reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS), access controls, secure servers and platform-level protections through Go High Level. While no system can guarantee absolute security, we follow industry best practices to minimize risk.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from minors. If you believe a minor has submitted information, contact us and we will delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the effective date. Continued use of our services constitutes acceptance of any changes.

10. Contact Information

For any privacy-related questions, please contact:

[email protected]
Metierly Services
11 Rue Eugène d’Hallendre
59110 La Madeleine, France